Safety boundaries

Knowing the limits of telehealth is part of keeping you safe.

Apricity Medical Services LLC is for selected Connecticut adult telehealth needs only. It is not a substitute for emergency care, hands-on exams, or excluded services.

This service is not for emergencies.

Call 911 or go to the nearest emergency department for any urgent or life-threatening concern.

Chest pain or pressure.
Trouble breathing or shortness of breath.
Severe or sudden abdominal pain.
One-sided weakness or numbness, facial drooping, or trouble speaking.
Confusion, fainting, or severe sudden headache.
Severe allergic reaction or swelling of the face, lips, tongue, or throat.
Thoughts of harming yourself or others.

Concerns we do not treat

Children and teens; services are for adults 18+ only.
Controlled substances, including opioids, narcotics, benzodiazepines, stimulants, ADHD medications, testosterone, sedatives, and other controlled substances.
Men's health services.
Women's health and reproductive care.
STI testing or treatment.
Pregnancy-related concerns.
Mental health crises or psychiatric emergencies.
Anything requiring a hands-on physical exam, procedure, imaging, or in-person testing that cannot be arranged remotely.

Connecticut only

Location matters.

You must be an adult physically located in Connecticut at the time of the visit. Apricity Medical Services LLC cannot provide visits to patients outside Connecticut.

Cash-pay only

No insurance billing.

Apricity Medical Services LLC does not accept insurance, Medicare, Medicare Advantage, Medicaid/HUSKY, VA, Tricare, or other government programs.

No guarantees

Clinical judgment guides care.

Telehealth may lead to guidance, a request for video, an in-person referral, or a prescription when clinically appropriate. Prescriptions are never guaranteed.

For eligible low-risk concerns, start securely.

If you are not having an emergency and fit the service scope, start with Healthie so clinical information stays inside the secure portal.

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